Reference

Privacy Policy for Your Indonesia Account

DANA, OVO, GoPay and QRIS wallet activity, Speed Blackjack sessions and login records all create account data, and this Privacy Policy explains what we collect, why we use…

Account data explainedCookie choices coveredDANA and QRIS contextPrivacy contact paths
cendabet Privacy Policy for Your Indonesia Account
CONTACT PATHS

Ask Us About Your Privacy Choices

Privacy questions should reach a real support path, not a hidden form.

Live Chat Use the chat bubble between 09:00 and 01:00 WIB when you need a quick…
WhatsApp Requests Message our WhatsApp support line for privacy changes tied to your phone number.
Email Records Send longer requests to [email protected] when you need a written record, data copy or…
ACCOUNT CONTROLS

Controls You Can Use Inside cendabet

Privacy works better when you can see the account steps yourself. We keep key controls inside Profile, Wallet and Security so you can check personal details, payment references…

Registration Data

During account opening we record the name, phone number, email and login details you submit.

Wallet Records

DANA, OVO, GoPay and QRIS activity creates references we use for payment checks and account safety.

Cookie Choices

Cookies help keep your session active, remember language settings and measure page errors.

Session Security

Open Account > Security > Active Sessions to check devices connected to your account.

Retention Rules

We keep account and wallet records while needed for service, dispute handling and legal duties.

Change Requests

To correct personal data, contact us through chat, WhatsApp or [email protected].

Questions About Data, Cookies and Wallets

These answers focus on privacy actions you may search before opening or managing an account. They explain what we collect, how wallet data is connected, how cookies behave on mobile and how you can contact us. For anything sensitive, we will ask you to confirm account ownership before sharing or changing stored data.

We collect the details you submit, including name, phone number, email, login name and verification material. We also record device, IP and session data so we can operate the account and protect access.

Those wallet rails create payment references linked to your account activity. We use the references to match deposits, check withdrawals, answer disputes and keep a clear privacy record for payment-related requests.

Yes. Contact chat, WhatsApp or [email protected] with your login name and the field you want corrected. We verify ownership before changing personal details because those fields affect account and wallet safety.

Cookies keep you signed in, remember language choices and help us find page errors. If you clear browser cookies, your session may end, and you may need to sign in again.

Only staff who need access for account checks, payment disputes or legal duties may view verification material. We limit access by role and keep audit records when sensitive account data is handled.

We keep records while they are needed to run your account, answer disputes, meet legal duties and handle privacy requests. When a record no longer has a valid purpose, we remove or detach it.

Use live chat or WhatsApp from 09:00 to 01:00 WIB, or email [email protected] for longer requests. Include your login name, registered contact detail and the privacy action you want.